Choose your child’s device below to find step-by-step instructions on setting up parental controls. Sky Broadband Shield. 0:37. Switching off BT parental controls or changing to a public DNS server (So no BT controls) fixes the problem. The message will offer a choice on whether or not you would like to activate Parental Controls. Barry Collins reveals how kids beat the broadband providers’ safeguards. . Find out more. But children are smart and naturally tech-savvy; just because the control settings are in place, doesn't mean the kids won't find ways to bypass it. When you're logged into your BTID, click on "your security" as shown here: Once you click on "Your security", you should see the option to activate BT Parental Controls:Parental control and payment PINs Take control over what your kids stumble across (and rent!) by setting up parental controls About your PINs There are two PINs: one for parental controls and one for payments. Parental Control has been designed to provide control over children’s use of Now TV. which gives you full access to the internet, the Moderate setting. Enjoy unlimited data from just £15 for the first 6 months. Enter your BT hub admin password. BT offer several TV and broadband bundles, ranging from around £38. 1. I have 4G Broadband and the Parental Control is permanently on, When I check my account is is shown as not selected ( ie OFF). 100,000+ hours on-demand. Zen broadband’s most basic package is called Fast Broadband and it promises an average download speed of 10Mbps and an average upload speed of 1Mbps – typical of ADSL broadband. Plusnet – 192. Ordered Monday installed Thursday. A recent survey conducted by telecoms regulator Ofcom found that almost a quarter of parents believed their kids could. 1 Kudo. BT Parental Controls. Take control of 3. 168. com & Community; Broadband. Grandparents. Date of experience: 09 November 2023Here are some handy step-by-step guides for some of the main UK internet providers on activating parental controls. You can select Parental Control on specified channels /programs via your set top box. This isn't something the Community would be able to help with so you can send us over your details and we'll give you hand to sort this out from here. Broadband Extras & Apps from BT / Parental Controls Blocking Websites & Unable to Tu. Moving to Digital Voice. Virgin Media Web Safe comes as standard on all Virgin Media broadband packages. Any advice would be appreciated. 254. Parental Controls OptionsBT parental controls. Select More Options > Content Restrictions > turn on Block Inappropriate Apps And Games and Block Inappropriate Websites. Agreed that if they were using BTWifi while at home the parental controls would be superfluous but they would have the account holder's log on details so that when they were at home they could access. These filters will. any ideas how to stop this and block access from all devices including mobiles. The Netgear Circle parental controls are a powerful way to manage what your kids do online. Let's get started. Clicking on "Manage BT Parental Controls". The Parental Controls are separate to the wifi controls, to set them up see below. We managed to resolve it by deleting the BT ID and setting it up again. org BT Broadband Controls & Settings guide BT Parental Controls allows you to restrict certain types of websites on all devices connected to the BT Smart Hub and when connected to a UK BT Wi-Fi hotspot using a BT ID. Before upgrading, using the 'old' BT Smart Hub the Parental Controls worked fine. You will then see a page telling you that BT are activating your Parental Controls. YouView from BT; BT Sport on TV, Online player or App; TV Content including BT Sport; Home phone & Mobile. . For a bit more security, you can add the SuperSafe Boost for £2 a month to put it on up to eight devices (including smartphones. Cheers. If your router has a different parental controls interface, please refer toThis article explains how to turn off parental controls on the iPhone. Choose a pre-set filter levels from Light, Moderate and Strict, or customise the blocked categories. Hi @337allan. Then click 'Setup BT Parental Controls' Cyaose your kids can online 4. You will be activated with the 'light' filter setting. Get the best deals on your SIM only plans this Black Friday with EE. (There’s also more more in their press release). 2. View all. KelvinClose. Email; Billing. Selecting your model allows us to tailor our support site for you. Unlimitedgaming. All forum topics. The 4 big internet providers in the UK – BT, Sky, TalkTalk and Virgin Media – provide their customers with free parental controls which can be activated at any time. BT is not responsible for any of the site categorisations – this is done by our 3rd party specialist vendor. I have contacted BT a number of times and been told this will be sorted, It never has been! Any suggestions please?Welcome and thanks for your post! Sorry for the problems you're having with Parental Controls. BT Fibre broadband. 168. The controls will automatically be set to "on" for new users. Parental controls. test sites are blocked on PC, but access is allowed via mobile devices. BT Halo. We take a look at parental controls, capped contracts and family SIM plans. Once activated, all devices connected to your BT Hub will have content filtered to a restriction level that you set. BT has beefed up its broadband parental controls to keep your phones and tablets safe from online smut. Log in to My BT with your BT ID; Scroll down to and click on the Manage your extras button followed by clicking on Manage BT Parental Controls; Select 'Manage Settings' under BT Parental Controls and choose the Change filter levels tab See what broadband options are available where you live. Learn about the BT Hub Manager | BT Help. hi i have watched the tutorials and i do not have any of the manage buttons to set up my broadbandBT Fibre broadband; Broadband Extras & Apps from BT; Home setup, Wi-Fi & network discussions; BT Devices; BT TV. You can also set it to automatically interrupt the game if necessary. Account holder (Primary BT ID) You're the legal owner of the account. In this case it was worth doing as it fixed the problem. Activating BT Parental Controls BTW Step by Step instructionsParental Controls from your Internet Service Provider. I think we'll need to get our parental controls team to check this over for you, I'll send a private message in a moment so you can get in touch with the moderation team. Setup may take up to 2 hours. Protects all devices (computers, laptops, tablets, iPads, mobile devices. Re: Replace homehub 6 - better parental controls. Reply. If you are already on BT and the VPN is working, then just enabling the parental controls will not change your DNS, it will simply change which sites are available via the existing DNS servers that you are using. How To Access BT Hub Manager | TechXpert. I have a BT Broadband Subscription - Can I stream Bt Sport for free on a TV, Mac Air or Firestick. Hi @allensa76 thanks for giving me the opportunity to help you with this. Bills &. Select “Family Management. More than nine in ten parents of 5-15s who use parental control software consider it useful ¹. Can you login to your MyBT account and select the parental controls options and turn them on again. . YouView from BT; TNT Sports on TV, Online player or App; TV Content including TNT Sports; Home phone & Mobile. To get the actual xbox console working with xbox live I had to change the DNS settings in the console to google DNS settings in the console settings. Important!Managing parental settings. I have BT Hub 2 and suddenly My App on iOS17. When Parental Controls are enabled on the latest BT hub it stops the Amazon Firestick from accessing any live TV or catch-up TV, including BT iPlayer and ITVX. They are definitely not active and I am getting desperate with 4 boys under 12 home schooling on. 30. It's free for all BT Broadband customers. Comes with Safe Search. Thus, I did so and resultantly, I then enabled my parental controls to manage the settings, it said to wait as in the next 24 hours it would enable. It will also keep nearly all parental controls on so kids are safe ish to search. You can adjust these settings in the mobile section of MyBT. Settings. Features of BT Parental Controls BT Parental Controls assess each site that is accessed on your home connection. No end of parental discipline has had any effect. My online account says it's activ. Tip: You can edit the weekly schedule and change the limit on any selected day. Check Full Fibre availability. If you delete your account – your settings will be lost. Slide the button to Off position in the BT Parental Controls section to turn off the BT Parental Controls. Scam calls. I have had numerous chats and conversations with well-meaning but ultimately ineffective technical experts at BT, switching parental controls on and off,. Controls & Settings guide. None of this has resolved this issue. I have activated the option but its not blocking anything. Setting up. What are parental controls ? You can control what content you access via BT's Parental Controls. This issue was resolved by resetting my Smart Hub 2 to its factory settings. Our Ultra package is just £21. It gives you up to 900Mb/s download speeds. It's part of Sky's Broadband Boost optional extra at £5 per month. What's more, BT throws in a few broadband extras for free. . For Chrome users, the Google Family Link app makes this easy to do within around 15 minutes set-up time. There are two kinds of PIN for BT TV. You can adjust these settings in the mobile section of MyBT. You can completely. YouView from BT; BT Sport on TV, Online player or App;. I just get the same message saying I need to activate parental control. Open a search engine of your choosing. Re: Parental controls. With no data limits, you. The BT Parental Controls are either on or off for your broadband connection and all the devices that connect through that. . Remove the toggle switch for Parental Controls. I need a few details to please check your inbox for my message and drop me a reply. YouView from BT. BT parental controls. However, if you prefer a permanent removal of the filters, follow the steps below. Select the Manage Your Extras button on the Your Package tab. The best budget wireless router: D-Link EXO AX1800 (DIR-X1860) The best router for gamers: Asus ROG. BT Broadband can help protect your children against the risk of accessing inappropriate websites. Have you tried using your BTID and password or which ever username and password that you used when setting up BT Parental Controls. com & Community; Broadband. . Welcome and thanks for your post! I am sorry for the problems you're having with Parental Controls. You can also customise each BT Mobile on your account to access different levels of content if you wish. Sky replied go you questions a couple of days before, and you can read their responses too. I get an email telling me I have made the changes and have active parental controls, but nothing. When I turn them off it starts working. Windows 11 and Windows 10 come with a Parental Control feature that is designed to ensure your children cannot view things they shouldn’t. Blocking websites, filtering content, imposing time limits, seeing what my children are looking at online: If you’re looking for a more well-rounded security measure, third-party parental controls such as Bark and NetNanny will give you so much more control over your child’s devices over the likes of BT Broadband parental controls for. We'll pop your BT Smart Hub in the post and text you when your BT broadband is activated. Hi neil. Choose what your kids can see online and set limits for their online time with easy-to-use wi-fi controls. As these typically have to be set manually, you’ll find a comprehensive list of parental control guides that we’ve created. Our Fritz!Box wireless router is designed to giver you a fast and reliable connection with great features including parental controls and easy 'plug-in and go' set up. In a bid to help promote the use of parental control software, The UK Safer Internet Centre (UKSIC) has been working with BT, Sky, TalkTalk and Virgin Media to launch online video guides to help parents set up the controls software and offers information on other controls too. Using BT Content Controls. It’s like the controls setting is off, but the controls are still active. I'll send you a private message so you can send over your details to the moderation team. So you can get a better wi-fi signal from your basement office to upstairs. . Hi, I was wondering if anybody could advise me on alternatives routers I can use with my service other than the Bt smart hub 2? The reason behind me wanting to use a different router is for better parental controls, the parental controls don’t really work for me right now 😐 as soon as the devices go off a new ip address is issued and my son is. i have set-up parental controls to block social media and this works fine on my laptop (win 10 and chrome), however my sons tablet (amazon fire) just ignores restrictions and goes straight to facebook, messenger ect ect. 168. It works by looking at the main purpose of the site. Key moments. Searching the forums I see this question has been as. Setting Parental Controls through your internet service provider can be the easiest way to manage what your children can access across all your devices and. All devices at home using BT broadband or any of the five. 254 in a web browser to open BT Hub Manager. ADSL/Copper broadband; BT Fibre broadband; Broadband Extras & Apps from BT; Home setup, Wi-Fi & network discussions; BT Devices; BT TV. Click on Add user to create. At the bottom center, tap Controls . Re: Cannot manage BT Parental Controls. BT Sport app. Subscribe to this Topic's RSS Feed;BT Fibre broadband; Broadband Extras & Apps from BT; Home setup, Wi-Fi & network discussions; BT Devices; BT TV. . Access apps such as BBC iPlayer, NOW, Netflix, and discovery+. Choose a reliable VPN. Fair enough except that it never does!With BT Broadband and BT Mobile, you get free access to the UK's largest wi-fi network - that means more than 5 million BT Wi-Fi hotspots. Scam calls. YouView from BT; BT Sport on TV, Online player or App; TV Content including BT Sport; Home phone & Mobile. I have set up custom parental controls. You can google how to do this. BT Parental Controls is free to BT Broadband customers. Find the best router for coverage across major providers like BT, Virgin Media, Sky and others. @D1P1 thanks for confirming that, it should work on both browsers and apps. Subscribe to this Topic's RSS Feed; Mark Topic as New; Mark Topic as Read;. We've always had file sharing blocked in the past so has something changed at BT? I would prefer to block FS again and just. Clicking on "Manage BT Parental Controls". What. Activation will take place automatically and households are automatically placed on the Light filter, although this can be changed. I have parental controls turned on for media streaming which I assume is causing the problem. Alongside that, parental controls and device-level Wi-Fi controls are available. It’s free to BT Broadband customers and with no software to download, it's quick and easy to set up. I have been having this problem activating parental control on BT for a while. Parental Controls Not Working. These filters will also apply if you use your BT ID to log in to BT Wi-fi. As a result, NOW TV created the Parental PIN control system. Take charge of your home WiFi with parental controls. 1. You're responsible for paying the bills and for deciding who has access to the BT services you pay for. Hi, I'm trying to access BT Parental Controls and the website says to: Log in to My BT with your BT ID; Scroll down to and click on the Manage your extras button followed by clicking on Manage BT Parental Controls; The only problem is that there is no 'Manage your extras' on the homepage. 1. To find out how to use it, just click on the dropdown for your Hub. . Each. I'd also recommend the MyBT app for. Use on up to 6 devices. Because people can access the internet through a supplied PC and personal devices (phones, tablets, laptops) coonnected over WiFi we want to control access to. BT Parental Controls is a network based solution which means that all devices connected to your BT Broadband will have the same level of protection applied. The web Search this site. If I switch parental controls off, then I cannot access gaming sites or social media pages. It works on all devices when using your home BT Broadband connection or when logged into a BT Wi-fi hotspot with your BT ID. Get 3 months free broadband. Announcements, Guides & Community Updates; The Lounge; BT. BT Parental Controls help keep your children safe online. broadband help tool; 2 Choose if you want parental controls; 3 Log in to set up your extras; Get more from BT with our free apps. BT wifi disc being weird - won't pair. BT Parental Controls will block access to gaming applications that connect to the internet when the gaming category is blocked. All. Connect for as long as you like and save your mobile data for when you really need it. Virgin Media Broadband Parental Controls . I have discovered that having BT broadband parental controls switched on prevents the NOW TV app from working on my xbox one and PC. Tap Activate Parental Controls. BT Smart Hub and Ultrafast Smart Hub - switch on access controls. Amazon does prompt for the PIN to perform a factory reset, but you can skip through this by using the remote and pressing play + back or right + back. YouView from BT; BT Sport on TV, Online player or App; TV Content including BT Sport; Home phone & Mobile. Step 33: When it is loading, command prompt will open. After many recent conectivity issues with my FTTP which have been resolved I went to add the parental controls to my account to protect my mentally disabled son who uses the internet/WWW as his once source of enjoyment but he needs protecting a little bit. Cheers. Upgrade to Complete Wi-Fi. Go to the URL of a proxy site. Parental controls are still blocking some Xbox online games and mobile apps even when the parental controls have been switched off. BT Parental Controls allows you to restrict certain types of websites on all devices connected to the BT Smart Hub and when. I want to add extras or upgrade. Our parental controls are the only ones that work both in the home and on all. Vodafone Broadband: Save BIG ahead of Black Friday. Here's how: Log in to My BT with your BT ID Scroll down to the 'My Extras' section and click Personalise your settings in the 'Parental Controls' panel Slide the button to ‘Off’ in the BT Parental Controls section and your. Trend Micro includes malware protection, a password manager, a VPN, a secure browser, dark web monitoring and parental controls. Features of BT Parental Controls BT Parental Controls assess each site that is accessed on your home connection. Watch over 70 Freeview channels as well as. or call 150 from an EE device. This means, regardless of the filter level or time-based filter you've turned on, you'll always benefit from SafeSearch. Out of all of the systems we’ve used, Sky Broadband Buddy. You’ll be asked if you want to Activate Parental Controls, select OK. But I realised the other day that it no longer is blocking websites I have added to my blocked list. Watch the video to get quick tips on how to manage parental controls on BT Broadband. . Parental controls and BT Web Protect will only work if you are using BTs DNS servers, You can make sure that is the case, by using automatic settings (DHCP), or by setting the DNS address to 192. BT Security is the place to come for support with passwords and advice on staying safe online. Features a no-logs policy and 24/7 live chat support. Ever since requesting the upgrade, NONE of the parental controls have worked including none of the excluded sites. Now we are being offered a new router by BT (presumably the latest. Code it gives is UI-113. Hello My parental controls do not work. BT Parental Controls helps to protect your family from accessing unsuitable sites providing you both control and flexibility while online. Re: Parental Controls Stuck On. Parental controls are still blocking some Xbox online games and mobile apps even when the parental controls have been switched off. Works when using your BT ID on UK BT Wi-fi hotspots. BT refers to its FTTC packages as 'Fibre Essential' and 'Fibre 2'. 225+ live channels. We would like to show you a description here but the site won’t allow us. From speeding up your internet connection to managing your account and billing. Broadband ISP BT Launch Free Wi-Fi Controls on Smart Hub 2 -. e. Simple. BT has announced the launch of a new internet filter designed to protect children online. BT Fibre broadband / Parental controls; Options. There should already be a user account for the owner of the phone and one for a Guest. Full Fibre’s rolling out across the UK, with thousands of homes connected everyday. Scroll to ‘Choose what your kids can see online’ and click ‘Manage BT Parental Controls. Parental Controls. on 10-05-2020 10:28 PM Options We run our business from home on BT business FTTP. Scam calls. Even the xbox is affected, and de. ADSL/Copper broadband; BT Fibre broadband; Broadband Extras & Apps from BT; Home setup, Wi-Fi & network discussions; BT Devices; BT TV. Mobile internet blocks don’t always offer the same level of control as home broadband and may be either on or off, with no way to customise the. It provides detailed controls on what comes into your home via the internet. Search for proxy sites. Security settings (Parental controls) I joined BT last week and I am still not able to change the security settings through the BT app (or by logging in to my account online). icon on the upper-left edge of your screen. Hi, I am new to forums but thought I would give it a go as I am now getting desperate for a resolution. BT is the most reliable broadband provider in terms of availability and network size. @HairyJim. Once activated, all devices connected to your BT Hub will have content filtered to a restriction level that you set. Switching off BT parental controls or changing to a public DNS server (So no BT controls) fixes the problem. Tried deleting cache and rebooting the router. Sky Broadband Shield, sometimes just called Sky Shield, works on. How to set up Account holder status. Reply. When you're setting up the Parental Controls you can customise them to block certain categories. Advanced Security for safer browser - Keep everyone safer than ever online. When I turn on parental controls the Netflix App stops working. If you run into difficulties or have a question about BT’s products and services, join our community and. 0. BT Fibre broadband; Broadband Extras & Apps from BT; Home setup, Wi-Fi & network discussions; BT Devices; BT TV. There's 'manage service' but that doesn't get. Broadband Extras & Apps from BT / Parental Control; Options. Parental Controls . From the main menu, select Settings. . There are a range of filters to choose from to block content and usage. Options. Find out how to fix any problems you might be having with BT Parental Controls. Proxies bypass filters on your internet by diverting the traffic to another server, masking your computer's address in the process. Subscribe to this Topic's RSS Feed; Mark Topic as New; Mark Topic as Read; Float this Topic for Current User; Bookmark;. Sky offers a set of online safety tools called Sky Broadband Shield. 30am and 9pm. Log in to My BT with your BT ID; Scroll down to and click on the Manage your extras button followed by clicking on Manage BT Parental Controls; Select 'Manage Settings' under BT Parental Controls and choose the Change filter levels tabADSL/Copper broadband; BT Fibre broadband; Broadband Extras & Apps from BT; Home setup, Wi-Fi & network discussions; BT Devices; BT TV. Hi I also have the same issue. The odd one out in this line-up is BT's 'Fibre 1' package, which offers an average speed of 50Mbps. Please would someone post the fix in words as an answer to this. BT Broadband Parental Controls . Here are seven ways your children might bypass parental control software. You can also turn the weekly schedule off. g. Setting up. Broadband Extras & Apps from BT / Parental Control; Options. Good evening, Parental Controls has been turned on but it is not manageable in MyBT as Myextras is not there, its just showing the activate button which when clicked says it will take 2 hrs to turn on, however it IS on as its saying light filter is on if you try to search certain sites and blocking. BT Parental Controls allow you to restrict certain types of websites on all devices connected to the BT Smart. BT wifi disc being weird - won't pair. Subscribe to this Topic's RSS Feed; Mark Topic as New;Hi @Shaz2018 and welcome to our community. Get the My BT app to manage your account, products and wi-fi wherever you are, on your. Reply. 99. If I turn off controls WhatsApp doesn’t work. Solved: Hi everyone, I'm looking for help with parental controls, im not able to find them any help would be appreciated. To set up parental controls on an Android smartphone: Open Settings and select Users. To do that, follow the steps below: Download and open the Orbi app on your phone and tap ‘’Parental Controls. Parental controls are still blocking some Xbox online games and mobile apps even when the parental controls have been switched off. BT Parental Controls help keep your children safe online. Hi I've got an annoying problem. 254 into the address bar. Ok i have read through some posts about parental control but when i log into my bt i cannot see the manage my extras anywhere in mt bt are. You have not allowed cookies and this content may contain cookies. @JohnC2 wrote: Hi @Valleycott the Parental Controls team found a mismatch in a background system which they have now corrected. BT Help is the place to come for support with all your BT products and services. Schedule bedtime, lunchtime or breaks for your family. Click here to. BT Broadband Unlimited BT's most affordable broadband - its ADSL option - gives average speeds of 10Mbps. Community; Community; Announcements. And as a BT Broadband customer exclusive we’re also throwing in an extra 30% off your airtime and double data! Buy now. Restricting Wireless Access - BT Smart Hub - YouTube. Re: Whole Home Mini Disc Wifi Extenders and Parental control. Content Controls are designed to help keep your business safe online and are free for BT Business Broadband customers. New. Is it possible to keep the gaming block but make an exception for the PlayStation? Thanks, Rob. Connect for as long as you like and save your mobile data for when you really need it. BT Broadband - BT Parental Controls lets you set strict, moderate or light filtering levels, and configure them to allow or restrict access to specific sites. Screen Time offers a wider set of controls, of which Content Restrictions is just one. From the main menu, select Settings. Problem is they never are!!HI, I recently upgraded to Fibre 300 and have the Smart-hub 2. I have that turned on to stop the kids watching youtube 24x7 when they should be doing. Hi @Hithere1231. Find ‘Manage your extras’ towards the bottom of the page. Broadband running over 300. Select a profile, then tap ‘’History. BTnet. I wanted to change the filter but its not letting me to access to the parental control. All our BT. Sorry that you're having problems managing your Parental Controls. BT Virus Protect can safeguard your devices. It is simple to toggle parental controls on Sky Broadband. Broadband, mobile and WiFi providers offer filters to limit the inappropriate content a child might see. . BT Parental Controls is free to BT Broadband customers. If you would like to view this content please Allow Cookies Cookie SettingsAsk the BT Community. It may take up to 10 minutes for filters to be applied to an active browser session. 0 Ratings. Customise settings. ’’. All TalkTalk ( broadband packages come with HomeSafe, which offers parental controls and blocks devices on your network from accessing websites that contain malware. Subscribe to this Topic's RSS Feed; Mark Topic as New; Mark Topic as Read; Float this Topic for Current User;Hi All, It seems we are having issues with regards to bt parental controls and youtube access and we are not the only one, severla forums online are stating the same. Circle’s parental control app and in-home device keeps things simple. Once activated, the filters will be live on the network within two hours. 1. Going to "Manage your extras". this Black Friday. Let's get started. Community; Community; Announcements. com & Community; Broadband. ”. I recommend NordVPN for bypassing parental controls. I. Get unlimited internet access at any of our. Log in to My BT with your BT ID; Scroll down to and click on the Manage your extras button followed by clicking on Manage BT Parental Controls; Select 'Manage Settings' under BT Parental Controls and choose the Change filter levels tabThe company offers two types of broadband connection: Standard BT broadband With download speeds of up to 17Mb, this tends to be better suited to lighter home internet use.